How we collect, use, store and protect business and personal information when you interact with The Tea Planet — our website, B2B enquiry forms, and order channels.
This website, theteaplanet.com, is operated by Ganadinni Fine Foods Impex Pvt. Ltd. ("The Tea Planet", "we", "us", "our"), India's first bubble tea ingredient manufacturer, based in Hyderabad and operating since 2011. We supply bubble tea and beverage ingredients to cafés, cloud kitchens, hotels, QSRs, distributors and export buyers, as well as to direct customers.
Because we are primarily a business-to-business supplier, most of the information we handle is business contact and procurement information. We collect:
We use the information we collect to:
We process information where it is necessary to take steps at your request before entering into a contract, to perform a contract with your business, to comply with a legal obligation (such as tax and food-safety record-keeping), or on the basis of our legitimate interest in operating and growing a B2B supply business. Where required, we rely on your consent — for example, for non-essential marketing messages, which you can withdraw at any time.
We do not sell your personal information. We share it only as needed:
We use essential cookies to make the site function and analytics cookies to understand aggregate traffic and improve content. You can control or block cookies through your browser settings; disabling some cookies may affect how the site works. We do not use cookies to build advertising profiles on this website.
We keep business and transaction records for as long as needed to provide our services and to meet legal, tax and food-safety retention requirements under Indian law. Enquiry information that does not lead to a business relationship is kept only as long as needed to respond and follow up, then deleted or anonymised.
We apply reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access, in line with applicable Indian data-protection requirements. No method of transmission or storage is completely secure, but we work to safeguard the information you share with us.
Subject to applicable law, you may ask us to access, correct, update or delete the personal information we hold about you, or to stop sending you marketing messages. To exercise any of these, contact us using the details below and we will respond within a reasonable time. You may also withdraw consent for marketing at any time without affecting our existing business relationship.
We are based in India and serve export customers in multiple countries. If you contact us or order from outside India, your information will be processed in India and, where necessary to fulfil your order, shared with logistics and banking partners in the relevant countries, with appropriate safeguards.
Our website and products are intended for businesses and adult customers. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. The "last updated" date at the top reflects the latest version. Significant changes will be highlighted on this page. Continued use of the website after changes take effect means you accept the updated policy.
For any privacy question or request, contact:
This Privacy Policy is provided for general information and transparency about our data practices. It is not legal advice. We recommend you review it with your own legal adviser before relying on it for compliance purposes.